1. Introduction
These Terms and Conditions govern your use of EuroGold and every service offered on eurogold.com. By opening an account you confirm that you have read, understood and accepted them, together with our Privacy Policy and Cookie Policy.
2. Eligibility
You must be 18 or older, or the legal gambling age in your jurisdiction if higher. Accounts are personal and non-transferable, and only one account per person, household, device or IP address is permitted.
3. Your account
You are responsible for keeping your login details confidential and for all activity on your account. We verify the identity, age and address of every member before the first withdrawal (KYC).
4. Deposits and withdrawals
Deposits are credited instantly. Withdrawals are processed to the method used for depositing where possible; crypto withdrawals are sent once approved, card withdrawals take 1–3 business days. The minimum withdrawal is £20 or its crypto equivalent.
5. Bonus terms
Unless stated otherwise in a promotion’s own terms: bonuses carry 35x wagering of the bonus amount within 30 days; the maximum bet while wagering is £5; slots contribute 100%, table games 10% and live casino 0%; free-spin winnings are credited as bonus funds. Cashback and rakeback are paid in cash with no wagering.
6. Fair play
All games use random number generators certified by an independent test laboratory. Return-to-player figures are published on every game page.
7. Responsible gaming
Deposit, loss and wager limits, session reminders, cool-off periods and self-exclusion are available in Account → Responsible gaming. See our Responsible Gaming page for details.
8. Complaints
Contact [email protected]; we respond within 48 hours. If you are not satisfied with our answer you may refer the complaint to the .
